Shipping of ordered and paid products is carried out by the “Yurtiçi Kargo” transport company.

ORDER PREPARATION

The term for preparing an order for dispatch is 1 business day after payment’s confirmation. Confirmation of payment is considered the moment of receipt of funds to the company's current account.

After sending the goods to the customer, the order is assigned a unique order number. Customer can independently monitor the status of the order in his personal account.

DELIVERY TIME

Delivery time, from the moment of transferring the order from the online store or the Company's Service Center to the delivery service, depends on the remoteness of the region and is approximately, by territory:

  • Delivery time in Istanbul 1-2 days
  • Delivery time in Turkey 2-3 days.
  • Delivery time to remote regions in which there are no Yurtiçi Kargo representative offices is 7 days.

COST OF DELIVERY

The cost is 17 lire, regardless of the dimensions of the parcel and delivery address in Turkey.

Still have questions?

If you have any questions about service and delivery, contact the call center or write to E-mail nlistanbul@nlstar.com

+90 539 294 51 08